Exceptional Catering for Unforgettable Events

Effective Date: January 1, 2024

Information We Collect

PristinePlate collects personal information when you request quotes, book services, or contact us. This includes your name, email address, phone number, event details, and any special dietary requirements or preferences you provide.

How We Use Your Information

We use your personal information to provide catering services, respond to inquiries, send service confirmations, process payments, and communicate about your events. We may also use aggregated, non-personal information to improve our services and website functionality.

Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (such as with trusted vendors or payment processors) or as required by law. All third parties are bound by confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at [email protected] to exercise these rights.

Contact Information

For questions about this privacy policy, contact us at [email protected] or +1 (212) 555-0187.

Effective Date: January 1, 2024

Service Agreement

By booking services with PristinePlate, you agree to these terms and conditions. All catering services are provided subject to availability and confirmation of event details.

Booking and Payment

A 50% deposit is required to secure your event date. Final payment is due 7 days before the event. Cancellations made more than 14 days in advance receive a full refund minus a $200 administrative fee. Cancellations within 14 days forfeit the deposit.

Event Requirements

Clients must provide accurate guest counts, venue access information, and any special dietary requirements at least 72 hours before the event. Additional charges may apply for last-minute changes or special accommodations.

Liability

PristinePlate maintains comprehensive liability insurance. Our liability is limited to the total amount paid for services. We are not responsible for venue-related issues, weather conditions, or circumstances beyond our reasonable control.

Food Safety

All food is prepared in certified commercial kitchens following health department guidelines. Clients with severe allergies must inform us in advance. We cannot guarantee complete allergen-free environments.

Intellectual Property

All recipes, menu designs, and service concepts remain the intellectual property of PristinePlate. Event photography may be used for marketing purposes unless otherwise requested.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and remember your preferences.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including form submissions and user preferences.

Analytics Cookies: Help us understand how visitors interact with our website so we can improve our services.

Preference Cookies: Remember your choices and settings to enhance your user experience.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific sites
• Block all cookies
• Receive notification when cookies are set

Third-Party Cookies

We may use third-party services that set cookies, such as analytics providers. These cookies are governed by the privacy policies of the respective third parties.

Updates to Cookie Policy

We may update this cookie notice periodically. Changes will be posted on this page with an updated effective date.

Copyright Infringement Notice

PristinePlate respects intellectual property rights and expects users of our website to do the same. We respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe content on our website infringes your copyright, please provide written notice including:

• Your contact information
• Identification of the copyrighted work
• Location of the infringing material on our site
• Statement of good faith belief that use is unauthorized
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

Counter-Notification

If you believe content was removed in error, you may file a counter-notification including:

• Your contact information
• Identification of removed content
• Statement under penalty of perjury that removal was mistaken
• Consent to jurisdiction of federal court
• Your physical or electronic signature

Contact for DMCA Notices

Send DMCA notices to:
DMCA Agent: PristinePlate Legal Department
Email: [email protected]
Address: 1247 Broadway Ave, New York, NY 10001, USA

Repeat Infringers

We reserve the right to terminate access for users who are repeat copyright infringers.

Our Commitment to Data Protection

PristinePlate is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Legal Basis for Processing

We process personal data based on:

• Consent: When you voluntarily provide information
• Contract: To fulfill catering service agreements
• Legitimate Interest: For business operations and communications
• Legal Obligation: To comply with applicable laws

Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a structured format

Right to Object: Opt out of certain data processing activities

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Event-related data is typically retained for 7 years for business and tax purposes.

International Transfers

Personal data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (212) 555-0187

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.